Receptionist/administrator Richmond

About Us:

Astra Green Solutions is a leading renewable energy firm in Australia, committed to revolutionizing the energy landscape through sustainable solutions. With a focus on innovation and environmental stewardship, we strive to provide cutting-edge renewable energy products and services to our clients nationwide. As one of Australia's largest renewable energy firms, we are dedicated to building a greener future for generations to come.

As an Administrative Assistant at Astra Green Solutions, you will play a vital role in supporting our operations by managing various administrative tasks with efficiency and accuracy. Your responsibilities will include:

Handling high volume client payments over the phone in a professional manner

Engaging with clients on a daily basis, delivering exceptional customer service

Creating and sending out invoices to clients

Proactively following up on outstanding invoices and managing collections effectively

Managing inbound calls and addressing inquiries promptly and courteously

Updating our Customer Relationship Management (CRM) system with up-to-date client information

Conducting data entry tasks accurately and maintaining organized records

Providing assistance with general office administrative duties as required

Requirements:

Prior experience in an administrative role is preferred

Exceptional communication skills, both verbal and written

Strong customer service orientation and the ability to interact with clients professionally

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Familiarity with CRM software is advantageous

Ability to multitask and prioritize tasks effectively in a rapid-paced environment

Attention to detail and accuracy in data entry and administrative tasks

Perks:

Market-competitive salary commensurate with experience

Comprehensive health insurance coverage

Generous paid time off and holidays

Opportunities for professional development and career advancement within the company

A supportive and collaborative work workplace committed to sustainability and innovation

Job Types: Full-time, Permanent, Subcontract

Salary: From $55,909.00 per year

Schedule:

Afternoon shift

Day shift

Monday to Friday

Weekend availability

Experience:

MS Office: 1 year (preferred)

Customer service: 1 year (preferred)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkk6w