Digital Delivery Lead: Web Migration & Platform Adoption …, Richmond

16 month fixed-term, full-time position at HEW Level 7. Hawkesbury campus with flexible working arrangements. Support web migration, platform adoption and continuous improvement across Western’s digital environment. Opportunity You will support the delivery of the University’s digital initiatives across web migration, platform adoption and continuous improvement. Working within the Office of Marketing, you will combine project coordination with hands‑on technical implementation support to help ensure requirements are explicit, solutions are delivered effectively, and stakeholders are supported through change. You will coordinate planning, scheduling, documentation, reporting, risk management and release activities across digital delivery work. You will engage with stakeholders to gather and define requirements, support scoping, coordinate reviews and approvals, and act as a key point of contact for issues, dependencies and progress updates. You will also support the build and implementation of digital experiences, including content structuring, component use, quality assurance and validation. A key focus will be onboarding and enabling users through access coordination, training, guidance materials, troubleshooting and practical support that contributes to a consistent, secure and user‑focused digital environment. Success Looks Like
- Digital initiatives are coordinated end to end, with clear planning, reporting and issue management.
- Stakeholders are engaged early, requirements are well defined, and delivery remains aligned.
- Web migration and digital build activities are supported through structured QA and review.
- Users are onboarded effectively through training, guidance and ongoing support.
- Continuous improvement opportunities are identified to improve delivery and platform adoption.
- Relevant tertiary qualifications and experience, or an equivalent combination of professional experience, education and training in a digital, project or delivery environment.
- Demonstrated understanding of web development processes, including requirements, build, testing and release.
- Working knowledge of code development, including the ability to read and interpret front end code to support quality assurance and validation.
- Experience reviewing legacy content management system sites to inform migration, content structure, dependencies and improvement opportunities.
- Strong organisational, analytical, communication and interpersonal skills, with the ability to manage competing priorities and support a range of stakeholders. Benefits
- Financial benefits: Access to staff‑only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
- Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
- Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Belonging at Western We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For Reasonable Adjustments during the application process, please contact . #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rskz4