Workforce Systems & Support Analyst (Richmond)

Employment Details Employment Type: Full Time, Fixed Term (30.6.26
- 29.10.27) Hours: 76 hours fortnight Location: Hybrid / Corporate Office North Richmond Contact: Loretta Wood () Position Summary As a Workforce Systems and Support Analyst at Mercy Health, you will apply your workforce and rostering expertise to support our services through process re‑engineering, change activities, rostering system configuration, testing, and training. Your contributions will enable better staffing decisions and improve outcomes across our aged care homes, hospitals and research facilities. Responsibilities
- Analyse and redesign workforce and rostering processes to increase efficiency and effectiveness.
- Engage in change management activities relating to workforce system enhancements.
- Configure and maintain rostering systems such as RosterOn or Optima.
- Conduct system testing and develop training materials for end‑users.
- Collaborate with cross‑functional teams to deliver optimal staffing solutions. Qualifications
- Relevant experience or qualification in business or a related discipline.
- Knowledge of health sector industry classifications and awards.
- Practical experience with workforce planning and rostering best practice.
- Proficiency in rostering systems (e.g., RosterOn, Optima) and related technology.
- Excellent time‑management, organisational and communication skills.
- Positive, versatile and compassionate approach to work.
- Strong collaboration skills and ability to nurture respectful relationships. Required Documentation
- Current Police Record Check.
- Working with Children Check. EEO & Diversity Statement We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds. We acknowledge the Wurundjeri Woi‑wurrung peoples, traditional custodians of the land on which our head office is based, and extend respect to Elders past and present. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ru17o