Ict Support Officer (Riverstone)

**ICT SUPPORT OFFICER**

**Full Time**

**Commencing: Term 4, 2025**

The College is looking for a service-focused ICT Support Officer to assist staff and students with technology, AV, and device support.

**About Norwest**: Location: Riverstone NSW

Norwest Christian College Limited is a Christ centred learning community that inspires and equips students to build purposeful lives in three ways
- to love God, to pursue purpose and to build capacity. Located in the growing north-west sector of Sydney, Norwest Christian College Ltd operates Norwest Christian College, that comprises a K-12 School, a Long Day-Care Centre (the Early Learning Centre
- ELC), an Out of School Hours Care Centre (OSHC), and an extra-curricular course provider (the Seed Academy), as well as Ngarra Christian College.

For more information, please visit our website

Hear from our staff what it’s like to work at Norwest

**Your Role**: This role focuses on providing high-quality, customer-service-focused ICT support while offering opportunities for technical growth:

- Provide proactive, customer service-focused ICT support (including training) for staff and students.
- Support teachers with the effective use of technology in the classroom.
- Support the student 1:1 device program, including deployment and repairs.
- Identify opportunities and assist with the development and implementation of automation and programming (e.g., PowerShell, Python, C#,.NET) to improve IT service delivery and workflow efficiency.
- Assist with Audio Visual during events, including supervising permitted student use of AV equipment.
- Play a proactive role in delivering the School's ICT Strategy and key projects

**About You**: **Key Criteria**
- Working with students and staff in different locations across the College to solve technology-related problems.
- Maintenance of the College’s hardware and software resources (PC, Mac, AV equipment, communication systems).
- Managing user data in Active Directory, College Administration system, and asset management system.
- Demonstrated interest or foundational knowledge in scripting or programming languages (e.g., PowerShell, Python, JavaScript) to aid in system administration or reporting.
- Strong organisational and administration ability
- Confidence in managing multiple tasks, coordinating events and maintaining accurate data
- Team orientated with a “can do” attitude.

**We offer**:

- Work within a faith-based environment and contribute to the spiritual growth of students.
- Access to ongoing professional development training.
- Being part of a supportive work setting that values the well-being of its staff.
- Competitive remuneration & benefits, including flexibility for salary sacrifice.
- Free Annual Flu Shots, First Aid, and CPR training
- Onsite parking

**Guidelines for Application**: Apply on Kit Job: kitjobau.com/job/3qzdxl