Contract Logistics Operational Contract Manager (Eastern Creek)

**It's more than a job**

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently.

Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision.

From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world.

At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

**‎**

This Operational Contract Manager is responsible for managing end-to-end warehouse ownership of a customer contract within a warehouse enviroment, ensuring operational excellence, financial performance, and high levels of customer satisfaction.

This role acts as the key operational owner of the account, ensuring that warehouse activities are executed safely, efficiently, and in line with contractual and customer expectations.

**How you create impact**

+ Manage, plan, organise, staff, and direct warehouse operations to ensure operational readiness and efficiency. + Drive performance against KPIs across cost, productivity, service, and profitability. + Ensure team performance aligns with customer, site, and people KPI's. + Own customer onboarding, retention, and ongoing operational excellence at contract level. + Drive continuous improvement and productivity initiatives across warehouse operations. + Prepare and present regular customer operational and performance updates. + Contribute to tender and proposal inputs to support business growth. + Prepare P&L; reporting with commentary on financial and service performance. + Lead, train, and development teams, ensuring succession planning capability development. + Liase with internal stakeholders and external partners including carriers, freight fowarders, and suppliers.

**What we would like you to bring**

+ 7-12 years' experience in Contract Logistics, warehousing, or supply chain operations management. + Experience managing customer-facing contracts or operational accounts within a 3PL enviroment. + Strong understanding of warehouse KPI's, productivity, and service delivery. + Commercial awareness with exposure to budgeting or P&L; ownership. + Strong stakeholder management and communication skills. + Experience in process-driven, high-volume, customer-focused enviroments. + Exposure to large enterprise or multinational customers is highly desirable.

**What's in it for you**

Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects.

Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with perks such as:

+ Corporate rates for Private Health Care Insurance + Free Flu Vaccination Program + Inclusive Gender-Neutral Parental Leave Policy + Attractive long-service awards + Novated leasing + Charity and volunteering events

And more!

If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team!

**Who we are**

Logistics shapes everyday life
- from the goods we consume to the healthcare we rely on.

At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles.

Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne + Nagel is an equal employment/affirmative action employer.

If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am
- 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request.

We will answer your inquiry within 24 hours.

Required Skill Profession Other General Apply on Kit Job: kitjobau.com/job/3qc71s