Contract Logistics Quality Specialist (Eastern Creek)

It's more than a job The Contract Logistics Quality Specialist plays a key role in supporting quality and operational excellence within our warehouse operations. This position is responsible for ensuring that all processes across inbound, outbound, and inventory management activities meet both customer expectations and Kuehne+Nagel quality standards. Working closely with warehouse operations and customer stakeholders, you will help drive continuous improvement initiatives, support audit readiness, and ensure high levels of service delivery for a key electronics manufacturing customer. ‎ ... How you create impact
- Support the implementation and maintenance of quality standards across contract logistics operations, ensuring alignment with customer requirements and Kuehne+Nagel guidelines.
- Monitor warehouse processes including inbound, outbound, and inventory management to ensure accuracy, compliance, and service excellence.
- Act as a key point of contact for the customer on quality-related topics, providing timely updates, issue resolution, and proactive communication.
- Identify operational gaps, investigate root causes, and drive corrective and preventive actions (CAPA).
- Ensure adherence to standard operating procedures (SOPs), work instructions, and audit requirements.
- Support internal and external audits, including customer audits, ensuring readiness and compliance at all times.
- Collaborate with warehouse operations, customer care, and continuous improvement teams to enhance performance and customer satisfaction.
- Maintain accurate reporting on KPIs such as inventory accuracy, service levels, and quality performance metrics. What we would like you to bring
- 3–5 years of experience in contract logistics, warehouse operations, or supply chain quality roles.
- Solid understanding of warehouse processes including inventory control, inbound/outbound operations, and stock accuracy.
- Experience supporting or managing quality processes, audits, or continuous improvement initiatives within a 3PL environment.
- Strong customer-facing skills with the ability to manage expectations and build effective relationships.
- Analytical mindset with the ability to identify issues, perform root cause analysis, and implement solutions.
- High attention to detail with strong organisational and documentation skills.
- Effective communication skills with the ability to collaborate across operations, customers, and stakeholders.
- Exposure to electronics, high-value goods, or manufacturing environments will be highly regarded. What's in it for you Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:
- Corporate rates for Private Health Care Insurance
- Free Flu Vaccination Program
- Inclusive Gender-Neutral Parental Leave Policy to support all parents
- Attractive long-service awards
- Novated leasing
- Charity and volunteering events
- And more! If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team! Who we are Logistics shapes everyday life
- from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, reliable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Contact Kuehne+Nagel Recruitment Team
- Apply on Kit Job: kitjobau.com/job/3qqr7p