Credit Officer, City of Port Phillip

Corporate Services | Finance | Melbourne

Permanent, full-time position

Our HWEvolve approach includes hybrid and flexible working. WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment

Competitive remuneration and our Hallstar reward and recognition program

Learning and career development programs for all roles and levels

Flexible leave options, including up to 26 weeks paid parental leave

Free daily breakfast and office social events

Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community

About the role and team We have an opportunity for a Credit Officer to join our national Finance team, based in our Melbourne office.

The Finance Team at Hall&Wilcox is a team of 38 that provide financial and management accounting, trust accounting, accounts payable, accounts receivable, payroll, banking and practice support functions across the Firm.

Reporting to the Credit Manager, you will have experience in collecting debtors for the firm. Working closely with partners to manage debtors and collections.

This role will form part of the credit control function and will assist with the day-to-day workflow of the team.

You will be responsible for:

managing debtor collections across the insurance and commercial practices. This includes collections via calls and emails;

liaising with partners to assist with collection of their clients' outstanding debtors, whilst identifying the best communication method to use given the circumstances;

resolving client queries;

assisting the Receipting&Allocation Officer with rectifying unidentified deposits;

maintenance and improvement of processes and procedures to control financial transactions; and

ad hoc duties as required from time to time.

About you You will ideally have the following skills and experience:

5+years’ experience in credit control, preferably within a law firm or professional services;

experience with debtor collections for insurance clients is highly desirable;

a strong track record in reducing debt with a strong focus on cash in the bank;

good decision-making skills when collecting debtors;

the proven ability to build strong relationships across all levels;

ability to work autonomously as well as in a team environment;

excellent organization skills and an ability to plan and prioritise;

excellent verbal and written communications;

strong problem solving skills; and

have a high level of enthusiasm and a positive approach.

We encourage applications from candidates of all cultural backgrounds, age, abilities, sexual orientation and gender identities.

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