Customer Service Officer - Bayside (Sandringham)

**VIC, BK's Gymnastics
- Bayside 3191**
- Be part of something current and exciting
- Opportunity to play a vital role in growing active, healthy, happy children
- Join a great team committed to building a fun workplace for children

This is a great opportunity for passionate and friendly people who enjoy working with children and being a part of a fun and vibrant team.

**About BK Gymnastics**

BK Gymnastics facilities and programs are tailored to the needs of the communities in which they are located and strive for “Active Kids, Happy Kids”. They will focus particularly on programs for children aged between 1 to 14 years old, but can be expanded to encompass a wide range of other activities, including adult and competitive programs depending on the specific community needs.

The Gymnastics programs including KinderGym, GymFun, GymSkills and FreeG Kids, Gymstar and Australian Levels Programs for Men’s and Women’s Artistic Gymnastics focus on building fundamental gymnastics skills through movement, coordination, balance and most of all fun.

**ABOUT THE OPPORTUNITY**

BK Gymnastics is looking for an amazing Customer Service Officer to join our team to play a large role in ensuring everyone who visits our Centre has an exceptional experience.

The primary purpose of the position is to ensure that from the time customers and their children enter our facility they feel welcome, engaged and support through answering class enquires, billing support, first class welcome as well as supporting our coaches to ensure that the centre is being maintained to a high standard.

**YOU WILL ALSO**:

- Ensure all members are welcome and supported when in the Centre
- Support the Centre Manager in customer engagement and retention programs
- Ensure all enquiries are being answered in a timely and efficient manner
- Ensure that you are working closely with the Centre Manager in promoting marketing programs and initiatives
- Assisting with stock control and ordering
- Maintaining a high standard of presentation in the Centre
- Reception / Front desk duties
- Ensuring the confidentiality, credibility and safety of all members on site
- Working with the team to ensure that everyone who enters our facilities have a good experience from beginning to end.

**WHAT WE ARE LOOKING FOR?**
- Must have a ‘can-do' attitude and a customer service focus
- Enjoy working with children
- Strong attention to detail
- Proven history in customer service, administration or sport and recreation fields an advantage but not essential.
- Availability in key after school sport time-slots (3pm to 8pm Monday to Friday and Saturday morning to 2pm
- ** do not need to be available for all times **)
- Opportunity for the right person for daytime hours also.

**BENEFITS OF WORKING WITH US**: BK Gymnastics offers a friendly and dynamic working environment, ongoing support and professional development opportunities.

**TO APPLY**: **If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in the sport & leisure industry, we want to hear from you!**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. Apply on Kit Job: kitjobau.com/job/3r020q