Front Desk Receptionist Dental and orthodontics (Blacktown)

Front Desk & Patient Coordinator – Orthodontic Practice Location: Blacktown (Opposite Westpoint, Close to Train Station) We are a growing orthodontic practice dedicated to transforming smiles and providing exceptional patient care. Located in the heart of Blacktown, we pride ourselves on creating a welcoming and professional environment for our patients and team. About You As the first point of contact for our patients, you play a crucial role in creating a warm and positive first impression. You should be personable, professional, and able to maintain composure in a dynamic environment. What We’re Looking For: ✅ Robust customer service skills with a passion for helping people ✅ A friendly, professional, and empathetic approach ✅ Excellent verbal and written communication skills ✅ Attention to detail and the ability to multitask in a fast-paced setting ✅ A stable work history and experience working within a team ✅ Integrity, professionalism, and discretion when handling sensitive information ✅ A positive attitude and a genuine love for working with people—especially kids and teens! Previous dental or orthodontic experience is not required—we value a robust willingness to learn and grow with our team. Position Details
- Part-time: 3 -4 days a week (Monday, Wednesday, and Thursday), increasing to 4 days (including Friday) in a few months
- Not suitable for university students, as availability for a minimum of 3 days and flexibility for additional days is required
- Hours of Operation:
- Monday & Tuesday: 7:15 AM – 5:45 PM
- Wednesday & Friday: 8:15 AM – 6:15 PM
- Thursday: 9:15 AM – 7:45 PM Your Responsibilities Your role will be shaped by your experience and strengths, but key duties include:
- Welcoming patients in person and via digital communication
- Managing appointment scheduling
- Handling payments and discussing payment plans with patients
- Assisting doctors with drafting letters and treatment coordination
- General facility maintenance and ensuring the practice runs smoothly
- Handling difficult conversations and managing the workflow What We Offer
- Employee Perks:
- Employee discount
- Mentorship and professional development opportunities
- Schedule: Day shifts, no weekends Experience Required
- Minimum 2 years of customer service experience If you’re passionate about patient care, enjoy working in a team, and thrive in a fast-paced environment, we’d love to hear from you! To stand out, send us a personalized cover letter—share a core value that’s important to you and three reasons why we’d make a great team. We look forward to meeting you! Job Types: Part-time, Casual Pay: $30.00 – $40.00 per hour Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance Experience:
- Customer service: 1 year (Preferred) Work Location: In person Apply on Kit Job: kitjobau.com/job/3rm6zm