Despatch Coordinator City Of Knox, City of Knox

At CSR, we're building a better future together. We are a team of 2,600 people across Australia and Current Zealand, and we collaborate every single day towards a shared purpose – 'Building solutions for a better future'.

CSR is a leading Australian manufacturing business at the forefront of developing innovative, sustainable, and high‑performing building products and systems.

At CSR we put people first. We are committed to creating a secure, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We provide equal opportunity for everyone and welcome people of all backgrounds, identities, experiences, abilities, and life stages.

Opportunity

CSR is seeking a highly organised and proactive Despatch Coordinator to join our team at Scoresby. This newly created role plays a critical part in ensuring the smooth, accurate and safe movement of goods while supporting warehouse operations, customer service, and transport partners.

Key Responsibilities

Process accurate despatch documentation for transfers, deliveries, and customer pickups

Coordinate daily despatch operations and liaise with Customer Service, TMS, and carriers

Verify pick slips, PODs, delivery dockets, and SAP goods receipts

Resolve daily delivery, transport, and customer load issues

Support inventory control, claims validation, and purchase orders

Maintain WHSE, COR, and site safety compliance, including driver inductions

Complete warehouse administration and archive documentation

Identify and support continuous improvement and safety initiatives

About You

Experience in despatch, logistics, warehouse or transport administration

Strong attention to detail with sound numerical and literacy skills

Ability to analyse information, solve problems, and suggest improvements

Hands‑on, proactive, and able to work under pressure

Confident user of SAP, Excel, and Word

Robust communication and stakeholder engagement skills

Cooperative team player with a willingness to learn

High standards of integrity, safety awareness, and accountability

What We Offer

Supportive and collaborative culture that fosters innovation and inclusion.

Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.

Rewarding career with on‑the‑job learning, development, and upskilling opportunities within and across our brands.

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