Field Forklift Mechanic/Service Technician (City of Charles …, City of Charles Sturt

Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks. Job Summary
- Full Time Field Based Role
- Looking for experienced or qualified technicians What you will do
- Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences
- Use latest field‑based mobile technology to manage your daily work schedule
- Inventory input on your company‑allocated service van & customer sites – deliver a professional level of service
- Gain experience dealing with Australia’s top tier customer base
- Join the leading forklift service business in Australia – the largest provider in the country
- Participate in an initial 8‑week onboarding and industry‑leading training program
- Perform routine maintenance and complete service work – reactive & planned
- Accurately maintain significant service records of work performed Typical Crown Technician Tasks and Duties
- Conduct customer‑focused scheduled and ‘breakdown’ services
- Assist in the preparation of field‑based quotes for customers through job completion
- Record notes and file service records appropriately – provide high‑level customer service to help customers solve their material handling needs
- Access industry‑leading training and development and grade progression opportunities, including potential to train less experienced technicians
- Maintain up‑to‑date technical knowledge, including emerging technologies in automation and telematics
- Keep up‑to‑date with industry trends, new products and services
- Partner with the Company and maximise additional sales and service across a dedicated customer base Qualifications
- Prior experience as a forklift mechanic or service technician is highly regarded but not essential
- Ability to perform scheduled maintenance, safety checks, and repairs
- Demonstrated mechanical aptitude
- Excellent problem‑solving skills
- Strong attention to detail
- Ability to work independently and as part of a team
- Good communication and customer service skills Benefits
- Uniforms, jackets, hats, beanies and PPE are supplied
- Fully equipped service vans or weekly tool allowances provided
- Full‑time role with regularly available overtime
- Earn additional money with industry‑leading incentive programs
- Safety Recognition Program for safe work practices
- Opportunity to advance into roles such as management, internal positions or engineering
- Specialised ongoing training from industry‑leading professionals
- A benefits program providing access to discounts and cashback from over 400 retailers nationwide
- Access to a health and wellbeing platform supporting mental, physical and financial goals
- Corporate rates for private health insurance
- An inclusive working environment
- An Employee Assistance Program for confidential counselling with chat, phone and face‑to‑face options #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ruwuf