Casual Rostering Administrator Albion Park

Hours: Tuesday, Wednesday & Thursday | 10:00am
- 2:00pm, with flexibility to work additional hours as required to cover leave

Reporting To: Executive Assistant / Management Team

Key Responsibilities:Duties include, but are not limited to:

Answering incoming phone calls and directing enquiries appropriately

Assisting staff with participant and roster-related enquiries

Supporting the preparation and management of future rosters

Updating staff availability and roster changes within rostering systems

Assisting with shift coverage and operational coordination

Escalating urgent staffing or participant concerns to management where required

Maintaining accurate administrative records and communications

Upholding confidentiality and professional boundaries at all times

Providing additional roster support and leave coverage outside scheduled hours where reasonably available

Strong verbal and written communication skills

High attention to detail and strong organisational abilities

Confidence managing multiple tasks simultaneously

Ability to work independently and collaboratively within a team

A skilled and solution-focused approach to problem solving

Competent computer and administrative skills

Previous experience in rostering, administration, or disability/community services is preferred, but not essential

Key Attributes

Reliable and punctual

Adaptable and flexible

Qualified presentation and communication skills

Ability to remain calm under pressure

Strong time management skills

Respectful and team-oriented approach

Employment Requirements

Current Driver Licence (preferred)

Additional InformationAs this is a casual operational support role, flexibility is highly valued. Additional hours may be offered to assist with leave coverage, operational demands, or unexpected staffing requirements where reasonably available. If this prospect sounds like the right fit for you, we would love to hear from you.

Pay: From $34.08 per hour

Application Question(s):

Can you describe a time where you had to resolve a staffing issue urgently? What was the outcome?

How do you handle difficult conversations with staff regarding roster changes or unavailable shifts?

What is your understanding of confidentiality within a rostering or administration role?

Work Location: In person Apply on Kit Job: kitjobau.com/job/3r4pc4