Team Leader – Customer Experience and Business Development …, Shepparton

Team Leader – Customer Experience and Business Development Salary: $101,221.12 per annum Closing: Friday 12 June 2026 Full Time – Permanent Lead the customer experience, help drive the future, and shape Performing Arts in Greater Shepparton Are you ready to take centre stage in a role where customer experience meets creativity, innovation and growth? We are seeking a passionate and dynamic leader to drive exceptional customer experiences and unlock new business opportunities across our Riverlinks venues
- home to performing arts, major events, and community experiences in Greater Shepparton. What You Will Do
- Use data and insights to understand our customers and inform strategy and planning
- Identify and grow new business opportunities to maximise venue use and revenue
- Lead a high-performing team delivering seamless ticketing and client services
- Champion innovation through new systems, technology, and smarter processes
- Build partnerships with artists, businesses, and community stakeholders
- Contribute to the development of a vibrant performing arts program What You Bring
- Proven leadership skills with the ability to motivate and develop teams
- Strong focus on delivering outstanding customer experience
- Experience in business development, revenue growth or partnerships
- Confidence using systems, technology and data to drive improvement
- Excellent communication and stakeholder engagement skills Why Join Us At Greater Shepparton City Council, you will contribute to a thriving cultural community while working in a collaborative and innovative environment. You will have the chance to shape the future of the arts locally and make a meaningful community impact. Apply now and help shape unforgettable experiences at Riverlinks. For further information about this position, please contact Matt Schroeders, Manager – Riverlinks Venues on mobile [0409 860 040](tel:0409 860 040). Apply on Kit Job: kitjobau.com/job/3r1dv5