Hospitality Manager (Shepparton)

Employment Type: Permanent Full-Time. Location: Mercy Place Shepparton (South) 351-359 Archer St, Shepparton VIC. Job Summary As a Hospitality Manager for our Residential Aged Care Home in Shepparton South, you’ll lead high‑quality hospitality services that create a warm, home‑like environment for residents, families and staff. Key Responsibilities
- Lead and manage catering services to deliver exceptional hospitality.
- Plan, prepare and cook meals ensuring residents enjoy nutritious, wide-ranging dishes that meet all health and safety regulations.
- Ensure presence on the floor for smooth operations and a great customer experience.
- Foster a positive, team‑oriented environment that supports staff development and high‑quality service.
- Collaborate with suppliers and manage resources efficiently within budget.
- Ensure housekeeping and laundry services are efficient, effective and compliant with all policies and standards.
- Drive continuous improvement to enhance the resident experience. What You’ll Bring
- Relevant qualifications with previous experience as a Chef or Cook.
- Hands‑on leadership with the ability to lead by example in the kitchen when needed.
- Strong leadership skills with proven experience managing and coaching large teams.
- Experience preparing and cooking for large groups.
- Skills in menu coordination and tailoring meals to diverse dietary needs.
- Knowledge of OHS, food safety standards and regulatory compliance.
- Experience managing housekeeping and laundry operations.
- Aged care experience is desirable.
- All relevant training is provided. Required Credentials
- National Disability Insurance Scheme (NDIS) clearance and/or Police Check.
- Relevant qualification documents. Benefits
- Work‑life balance with no nights or weekends.
- Opportunities for professional development and career growth.
- Generous salary packaging options.
- Discounts on retail, financial, healthcare, travel and other services.
- Health and wellness programs, including the Employee Assistance Program and Fitness Passport for you and your family. Equal Opportunity We acknowledge the Wurundjeri Woi‑wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea and culture. We extend this acknowledgement to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present. Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds. Mercy Health Australia is dedicated to providing compassionate, patient‑centered health services. We have been recognised as an Employer of Choice for Gender Equality and we are committed to a fair and equitable interview and selection process. Apply on Kit Job: kitjobau.com/job/3rh8jz