Receptionist Shepparton

The Receptionist is the first point of contact for participants, families, staff, and external stakeholders. This role is responsible for providing skilled front-desk support, managing enquiries, coordinating appointments, and assisting with administrative tasks to ensure smooth day-to-day operations within the NDIS service setting.

The Receptionist plays a key role in delivering a welcoming and professional experience while supporting compliance with NDIS standards and organisational policies.

Key ResponsibilitiesFront Desk & Customer Service

Greet participants, families, and visitors in a friendly and skilled manner

Direct enquiries to the appropriate staff members

Provide general information about services offered by the organisation

Administrative Support

Schedule and confirm appointments for participants and staff

Maintain participant records and ensure documentation is accurate and up to date

Assist with data entry and record management

Manage incoming and outgoing mail and deliveries

Participant Support

Assist participants and families with general enquiries about services

Provide intake forms and assist with completing documentation where required

Ensure participant confidentiality and privacy is maintained at all times

Office Coordination

Maintain reception and waiting areas to ensure they are clean and welcoming

Monitor office supplies and order when necessary

Support staff with general administrative tasks

Compliance & Confidentiality

Maintain confidentiality of participant information in line with privacy legislation and NDIS requirements

Follow organisational policies, procedures, and NDIS Practice Standards

Ensure documentation and records comply with NDIS requirements

Job Type: Casual

Pay: $24.95
- $30.00 per hour

Expected hours: 25
- 38 per week

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkjhi