Customer Advisor Leave & Relief Wangaratta, Vic Shepparton

Job Overview

Part‐time position based in our Wangaratta Branch, working 5 days per week – Monday to Thursday 9:00am to 4:30pm and Friday 9:00am to 5:30pm. The role is permanent or fixed‐term. You will support Central Victorian Branches (Benalla, Yarrawonga, Cobram, Albury, Wodonga) by providing first‐line service; travel between locations is required (mileage paid).

Responsibilities

Serve as the first point of contact for customers at Central Victorian Branches, placing customer needs at the centre of all interactions.

Help customers identify suitable products and services, such as account opening, unsecured lending, and banking transactions.

Ensure a seamless, consistent, and tailored customer experience, keeping all details accurate and up to date.

Demonstrate Smarter Banking self‐service and digital options to make banking simple, easy, and secure.

Participate in ongoing training and development to enhance your career.

Qualifications & Attributes

Passion for delivering an amazing customer experience and a commitment to quality.

Ability to work collaboratively, self‐motivate, and bring energy and enthusiasm to the team.

Attention to detail to ensure transactions are completed efficiently and accurately.

Appreciation for inclusion and diversity of customers.

Interest in upskilling and pursuing career development opportunities with NAB.

Benefits

Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.

Extensive range of perks and discounted offers on travel, fitness, events and technology.

Variety of leave perks, such as parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

Health and wellbeing advantages, including discounts on a wide selection of products to suit personal circumstances and life stage.

J-*-Ljbffr Apply on Kit Job: kitjobau.com/job/3rjjad