Customer Advisor - Leave & Relief - Wangaratta, Vic (Shepparton)

Job Overview Part‑time position based in our Wangaratta Branch, working 5 days per week – Monday to Thursday 9:00am to 4:30pm and Friday 9:00am to 5:30pm. The role is permanent or fixed‑term. You will support Central Victorian Branches (Benalla, Yarrawonga, Cobram, Albury, Wodonga) by providing first‑line service; travel between locations is required (mileage paid). Responsibilities
- Serve as the first point of contact for customers at Central Victorian Branches, placing customer needs at the centre of all interactions.
- Help customers identify suitable products and services, such as account opening, unsecured lending, and banking transactions.
- Ensure a seamless, consistent, and tailored customer experience, keeping all details accurate and up to date.
- Demonstrate Smarter Banking self‑service and digital options to make banking simple, easy, and secure.
- Participate in ongoing training and development to enhance your career. Qualifications & Attributes
- Passion for delivering an amazing customer experience and a commitment to quality.
- Ability to work collaboratively, self‑motivate, and bring energy and enthusiasm to the team.
- Attention to detail to ensure transactions are completed efficiently and accurately.
- Appreciation for inclusion and diversity of customers.
- Interest in upskilling and pursuing career development opportunities with NAB. Benefits
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave benefits, such as parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and wellbeing perks, including discounts on a wide selection of products to suit personal circumstances and life stage. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rq8rj