Customer Experience Coordinator (Shepparton)

Mirrastone is Victoria's Number One builder in residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria’. Our group consists of a range of different brands which cater to different markets; this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho Living and Marque, just to name a few. We are going through huge growth in the Shepparton region. Sherridon Homes is currently seeking a Customer Experience Coordinator to join our supportive and energetic team. With a new office under construction, this is the perfect time to join a growing team and be part of that journey. The Role
- Deliver an exceptional journey to customers, building a home experience.
- Work within a tight‑knit and supportive team.
- Establish strong networks with internal and external stakeholders.
- Utilize technology, internal systems, industry knowledge, and software to deliver a seamless customer experience.
- Maintain accurate data entry in line with the Customer Journey and Group policy and procedures.
- Support the Construction team to achieve a higher standard for our customers. About You
- Have a high emphasis on Customer Service.
- Caring and empathetic nature when dealing with clients and colleagues.
- Well‑developed communication skills.
- High level of personal presentation.
- Driven with a “Can Do” attitude.
- Strong attention to detail.
- Enjoy the excitement of being part of a rapidly expanding business. Qualifications And Experience
- Qualifications in the building industry are highly regarded.
- Highly developed computer literacy skills.
- Ability to prioritize and handle a large workload.
- A strong work ethic and the ability to multitask.
- Strong written and verbal communication skills, including a professional phone manner. What's On Offer
- A passionate and fun team.
- Training, development, and mentoring.
- Opportunities to grow within the organisation.
- Above‑market salary.
- Lollies, coffees, lunches, and extravagant company events.
- Diversity, inclusion, and a bunch of fun people doing fun things. You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rqu5q