Post-Placement Success Officer – Employment Services …, Shepparton

Post Placement Support Officer
- Employment Services Posted: 21/05/2026 Closing Date: 19/06/2026 Job Type: Permanent
- Full Time Location: Shepparton Job Category: Community Services and Development Job Description Want a role where you actually see the impact of your work every single day? At MADEC, we don’t just help people into jobs
- we support them to stay there, grow, and build a better future. We’re looking for a Post Placement Support Officer to join our Shepparton team and play a key role in creating long-term employment success stories across the Goulburn Valley. Why Shepparton? Shepparton is a vibrant regional hub with strong industries across agriculture, food processing, warehousing, and manufacturing — meaning real opportunities for our participants and strong partnerships with local employers. About the Role As a Post Placement Support Officer, you’ll support participants after they’ve secured employment — helping them settle in, overcome challenges, and stay employed long-term. You’ll also manage employment outcomes and claims, making sure everything is compliant, on track, and contributing to strong site performance. What You’ll Be Doing
- Provide ongoing, tailored post-placement support
- Conduct regular check‑ins to keep participants on track
- Identify challenges early and step in with solutions
- Re‑engage and re‑place participants if needed Working with Local Employers
- Build robust relationships with Shepparton employers
- Support workplace integration and performance
- Mediate issues and keep placements on track
- Coordinate wage subsidies where relevant Outcomes & Compliance
- Manage post‑placement and outcome claims
- Ensure documentation is accurate and audit‑ready
- Monitor hours and intervene where outcomes are at risk
- Collaborate with internal teams to maximise performance
- Work closely with Job Coaches and site teams
- Contribute to performance discussions and improvements
- Share insights to improve participant outcomes What You’ll Bring
- Strong people skills — you build trust quickly
- A proactive, solutions‑focused mindset
- Great time management and attention to detail
- Ability to work with diverse participants and stakeholders
- Comfortable working with data, targets, and compliance
- Current Driver’s Licence
- National Police Check
- Working With Children Check (or willingness to obtain)
- Certificate IV in Employment Services Who we are MADEC is a not‑for‑profit organisation with over 50 years of experience supporting individuals experiencing disadvantage. Through our Employment Services, Education & Training, Labour Hire, PALM Scheme, and Indigenous Programs, we create pathways to sustainable employment and stronger communities. Why Join MADEC?
- Make a genuine difference in the Shepparton community
- Join a supportive, values‑driven team
- Be part of a growing organisation with strong purpose
- Play a key role in long‑term employment success — not just placements Ready to Apply? If you’re passionate about helping people not just get jobs, but keep them and thrive, we’d love to hear from you. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rufum