Hub Manager — Integrated Services & Operations (Shepparton)

THE ROLE The Hub Manager is a strategic and operational leadership position in each Orange Door site. The Orange Door team includes a combination of staff employed by Family Safety Victoria (FSV), Department of Families, Fairness, and Housing (DFFH), Partner Agencies and Aboriginal Services. Within this context, the Hub Manager is responsible for managing the FSV staff in The Orange Door, including The Orange Door Support team and the Service System Navigator. The Hub Manager also provides day‑to‑day operational leadership and support to The Orange Door Team, including Team Leaders, Practitioners and Practice Leaders, noting they do not have line‑management responsibility for these workers. Together with The Orange Door Team Leaders and Practice Leaders, the Hub Manager plays a key role in driving a culture of integrated practice and service delivery. They are responsible for providing oversight for the integrated The Orange Door network; driving strong and positive partnerships across the network and broader system interface; establishing systems and processes that support integrated service delivery; and supporting the delivery of high quality, secure and effective service responses to Victorians seeking support and services through The Orange Door. Accountabilities Include
- Work with the Hub Leadership Group, local stakeholders and governance groups to lead and contribute to strategic planning for The Orange Door and oversee change‑management initiatives to develop The Orange Door in line with the Statewide Concept, providing operational oversight and accountability for integrated service delivery across the workforce.
- Support service delivery and facility management, and ensure that policies and procedures, standards and guidelines are understood and adhered to by workers.
- Establish and monitor systems and procedures to support integrated service delivery, track progress, recognise actual and potential barriers, and find effective ways to deal with them. Required Check This role requires a Working with Children Check. Further advice on obtaining this check can be found here: working-with-children-check For more information on what this means, and all other requirements, please see the Position Description. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rv8ue