Telstra Retail: Customer Service & Sales Consultant …, Singleton Shire Council

Employment Type: Permanent Closing Date: 14 June :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Locations Available
- CHARLESTOWN
- EAST MAITLAND
- FORSTER
- GLENDALE
- KOTARA
- MUSWELLBROOK
- RAYMOND TERRACE
- SINGLETON
- TAREE What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- 12% Superannuation
- 10% Variable Remuneration (first 2 months guaranteed while you learn on board)
- 30% off Telstra services and exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
- Access to 17,000 learning programs with LinkedIn Learning and Future Ready program
- Flexible working hours and a supportive approach to parental leave
- Monthly performance rewards and recognition programs
- Diverse and inclusive team culture Is it You We’re Looking For?
- Outstanding Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can‑do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qlogi