Customer Service Representative (Smithfield)

Sales Support / Customer Service Representative Location: Smithfield, Sydney NSW Salary: $75,000
- $85,000 Super The Company We are excited to be partnering with a leading and highly regarded organisation within the manufacturing sector to recruit an experienced Customer Service Representative for their busy Western Sydney office. Known for their strong reputation, innovative solutions, and commitment to customer excellence, this business supports a broad portfolio of industries including FMCG, pharmaceutical, industrial, and consumer goods across Australia. This is an exciting opportunity to join a business that genuinely values its people, offers a supportive and energetic team culture, and provides flexibility, career growth, and long term development opportunities. If you enjoy working in a fast paced environment where you can build strong customer relationships,be part of a supportive team, and genuinely make an impact, this could be a great opportunity for you. The Role This is a dynamic and relationship focused role within a collaborative customer service team, where no two days are the same. You will be responsible for managing customer relationships, processing orders, supporting inbound sales enquiries, and working closely with purchasing, warehousing, and supply chain teams to ensure a seamless customer experience. Working within a fast paced office environment, you will play a key role in supporting daily operations while building strong relationships with customers across a diverse range of industries. General Responsibilities Managing inbound customer enquiries via phone and email Processing customer orders and order entry Raising credits and resolving customer issues Building and maintaining strong customer relationships Supporting territory orders and proactive customer communication Liaising with purchasing, warehousing, and internal departments Managing customer accounts across multiple industries Supporting inbound sales and general administration duties The Candidate The successful candidate will demonstrate: Previous experience within customer service or internal sales Experience within manufacturing, distribution, or supply chain environments highly regarded Strong communication skills with a confident and personable approach High attention to detail with the ability to multitask Resilience and the ability to work within a fast paced environment A positive attitude with the ability to contribute to team culture Strong computer skills and confidence learning new systems Experience using ERP or CRM systems Perks Supportive and collaborative team culture Hybrid flexibility available after probation Fun and social office setting with regular team activities Opportunity for long term growth and future leadership opportunities For a confidential discussion, please contact: Senior Consultant: Dalia Chamaa ???? 02 9891 7*** ???? *@elementsrecruitment.com.au ???? At our agency, we are committed to connecting people with the right opportunities and helping businesses grow through exceptional talent. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process if required. APPLY NOW Share This Job Interested in this job? Save Job Email this job Create Job Alert Create As Alert Similar Jobs No similar jobs found. Your Consultant Consultant Name:Dalia ChamaaEmail:*@elementsrecruitment.com.auMobile:0455 527 Phone:02 9891 7 Apply on Kit Job: kitjobau.com/job/3qfph6