Customer Support Representative – 6 Month Fixed Term …, Fairfield

Date: 20 May City: Fairfield – Head Office About Us At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity Like solving problems? Enjoy helping people? Want a role where no two days are the same? As the Customer Support Administrator youll be the go-to person for customers; handling enquiries, tracking orders, sourcing parts and making sure everything runs smoothly behind the scenes. Think fast-paced, team-driven and all about delivering a great customer experience. What Youll Be Doing
- Be the first point of contact for customer enquiries.
- Process orders, quotes and parts sales.
- Track deliveries and chase up orders.
- Work with teams across the business to get the job done. What we are looking for
- Experience in customer service or admin.
- Strong communication and problem‑solving skills.
- Ability to juggle multiple tasks.
- Attention to detail and a team‑first attitude.
- Experience with systems (SAP / CRM / ERP) is a bonus. Komatsu advantages
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $ referral payment for referring a successful recent employee to Komatsu. Komatsu is committed to a workplace where women can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rh4r7