Customer Service Representative (Smithfield)

ABOUT THE ROLE As a Customer Service Representative the most important function of your role is to be the first point of contact for customers, handling all their initial enquiries by phone and email. The other primary duties of your role include order booking/order entry and stock receivables. It is essential to develop a thorough working knowledge of the supply chain of the business to ensure you can respond accurately to all enquiries. This means knowing what each department does and who to speak to in order to get the correct information for the customer in a timely manner. In summary the customer service representative will assist and support Customers, Sales and Operations with information flow and feedback of product enquiries, quotes, sales orders, and order processing status. ABOUT YOU
· Prior experience in a similar administration or customer service role is essential.
· An understanding of metal fabrication is desirable, but not essential.
· Excellent written and verbal communication and comprehension skills.
· Strong computer literacy and experience with Microsoft packages is essential.
· Strong attention to detail and a track record of carrying out tasks accurately.
· A self-starter, who looks for work and assists others when their own tasks are up to date. If you feel you meet the requirements, have the right attributes and you are a highly motivated individual, please click APPLY NOW. ABOUT US Precision Oxycut is a division of Sell & Parker (an Australian owned private company) and has been offering steel plate profiling and processing services since 1970. The company stocks a large range, in different steel plate grades between 3mm-300mm, and operates the largest dedicated steel plate profiling and processing facilities in NSW. For further information visit Precision Oxycut is an Opportunity employer; we pride ourselves on having great working conditions and having safety as our number one priority. Sell and Parker is an Equal Chance employer; we pride ourselves on having great working conditions and placing safety at our number one priority. Apply on Kit Job: kitjobau.com/job/3rhg77