Customer Service Officer VIC, Somerville Recreation Centre …

VIC, Somerville Recreation Centre
- Somerville 3912 Benefits
- Great career paths and development with an entrepreneurial organization
- Free facility access
- Opportunity to make a real difference to our community The new additions to this state‑of‑the‑art facility are designed to elevate the health and wellbeing of our community, and we’re looking for passionate, customer‑focused individuals to help bring it to life. The Role Our Customer Service Officers are the heart of our business, providing important services such as reception, merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first‑class services to our customers, ensuring it’s in line with our Mission, Vision and Values.
- Provide excellent customer service to all customers, both in person and over the telephone
- Apply sound cash handling principals and use of Point of Sale (POS) systems
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centre's services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures
- Ability to work mornings, evenings and weekends. Hours may increase during the centre's peak periods Skills & Attributes
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable
- Current First Aid Certificate (Workplace Level 2)
- Current CPR Certificate
- Police Check
- Working with Children Check The Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. We are committed to providing a child secure environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q135e