Graduate Account Manager Support And Implementations For …, South Melbourne

Graduate Account Manager
- Support and Implementations for Mobiledock Deployments

We are seeking a motivated and tech-savvy graduate to join our team as an Account Manager, focusing on support and implementations for Mobiledock deployments.

This role offers an exciting prospect to work with cutting-edge loading dock management and scheduling technology while developing valuable skills in customer relationship management and project implementation.

Key Responsibilities

Customer Support and Account Management

Build and maintain strong relationships with customers, ensuring high satisfaction levels.

Respond to customer inquiries and resolve issues in a timely manner.

Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement.

Implementation and Deployment

Assist in the planning and execution of Mobiledock deployments for new clients.

Configure the Mobiledock system according to client requirements and site constraints.

Provide training and onboarding support to clients and their supply chain partners.

Collaborate with the technical team to ensure smooth integration with clients' existing systems.

Qualifications:

Recent graduate with a bachelor's degree in Business, IT, Supply Chain Management, or a related field.

Must have at least 3 years of experience in logistics.:

Excellent communication and interpersonal skills.

Ability to explain technical concepts to non-technical audiences.

Strong problem-solving and analytical skills.

Willingness to travel occasionally for in office client visits and implementations.

What We Offer

Opportunity to work with leading retailers and distribution centers.

Mentorship from experienced professionals in the field.

Explicit career progression path within the company.

Competitive salary and benefits package.

Location: South Melbourne Office. Hybrid working.

Pay: $67,000.00
- $77,000.00 per year

Schedule:

8 hour shift

Ability to commute/relocate:

South Melbourne VIC 3205: Reliably commute or planning to relocate before starting work (preferred)

Education:

Diploma (required)

Experience:

Logistics: 1 year (required)

Work Authorisation:

Australia (required)

Work Location: Hybrid remote in South Melbourne VIC 3205 Apply on Kit Job: kitjobau.com/job/3q4xbw