Retail Manager Girraween

Retail Manager
- Bakery Café

We are looking for an experienced and motivated Retail Manager to lead the day-to-day operations of our busy bakery café.

This is a hands-on leadership role suited to someone passionate about customer service, team management, food retail, and creating an outstanding in-store experience.

About the Role

As Retail Manager, you will oversee daily store operations, lead and support the front-of-house team, maintain presentation standards, manage rostering and stock control, and help drive sales and customer satisfaction.

You will work closely with management and production teams to ensure smooth operations, product availability, and a high-quality customer experience.

Key Responsibilities

Manage daily operations of the bakery café

Lead, train, and motivate front-of-house staff

Deliver exceptional customer service standards

Manage staff rosters and labour efficiency

Monitor stock levels and place orders when required

Maintain visual merchandising and store presentation

Ensure food safety and cleanliness standards are maintained

Handle customer feedback and resolve issues professionally

Support sales growth and implement promotional activities

Coordinate with bakery production teams regarding stock and product availability

Open and close the store as required

Skills & Experience

Previous experience in retail or hospitality management

Bakery, café, or food industry experience preferred

Strong leadership and communication skills

Ability to work in a quick-paced setting

Excellent organisational and problem-solving abilities

Experience with POS systems and cash handling

Understanding of food safety and hygiene practices

Flexible availability including weekends and early mornings

What We Offer

Competitive salary package

Supportive and growing business environment

Growth opportunities opportunities

Staff discounts

A positive and energetic workplace culture

Pay: $77,000.00
- $85,000.00 per year

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qwr3k