Administrative Assistant (Erina)

**Central Coast NSW | Part-Time | 8:30am start**

Pearl Home Care supports elderly clients to live independently and safely in their own homes across the Central Coast. We are looking for a friendly, caring, and well-organised Administration Assistant to be the welcoming first point of contact for our clients, their families, and our support workers.

This role plays an important part in ensuring our clients feel supported and reassured, particularly when same-day service changes are required.

**About the Role**
- Required **8:30am start time**:

- Based in our Central Coast office

**Key Responsibilities**
- Answering incoming calls from elderly clients and their families with patience, empathy, and professionalism
- Managing same-day support worker cancellations and service changes
- Assisting Care Managers to re-assign shifts or re-schedule services in consultation with clients
- Communicating with support workers regarding availability and roster changes
- Maintaining accurate client and service records
- General administrative support as required (excluding accounts and invoicing)

**About You**
- Previous experience in an administration or coordination role
- Warm, calm, and reassuring phone manner
- Solid organisational skills and ability to manage changing priorities
- Confidence using rostering and scheduling systems
- **Previous rostering experience is highly advantageous**:

- Experience in aged care, health, or community services is highly regarded

**What We Offer**
- Supportive and friendly team environment
- Training and ongoing guidance
- Opportunity to grow into a full-time role
- A meaningful position supporting elderly clients and their families

**Job Type**: Part-time

Pay: $24.95
- $32.00 per hour

Expected hours: 21 per week

Work Location: In person Apply on Kit Job: kitjobau.com/job/3querv