Administrative Assistant Erina

Central Coast NSW | Part-Time | 8:30am start

Pearl Home Care supports elderly clients to live independently and safely in their own homes across the Central Coast. We are looking for a friendly, caring, and well-organised Administration Assistant to be the welcoming first point of contact for our clients, their families, and our support workers.

This role plays an significant part in ensuring our clients feel supported and reassured, particularly when same-day service changes are required.

About the Role

Required 8:30am start time:

Based in our Central Coast office

Key Responsibilities

Answering incoming calls from elderly clients and their families with patience, empathy, and professionalism

Managing same-day support worker cancellations and service changes

Assisting Care Managers to re-assign shifts or re-schedule services in consultation with clients

Communicating with support workers regarding availability and roster changes

Maintaining accurate client and service records

General administrative support as required (excluding accounts and invoicing)

About You

Previous experience in an administration or coordination role

Warm, calm, and reassuring phone manner

Solid organisational skills and ability to manage changing priorities

Confidence using rostering and scheduling systems

Previous rostering experience is highly advantageous:

Experience in aged care, health, or community services is highly regarded

What We Offer

Supportive and friendly team workplace

Training and ongoing guidance

Opportunity to grow into a full-time role

A meaningful position supporting elderly clients and their families

Job Type: Part-time

Pay: $24.95
- $32.00 per hour

Expected hours: 21 per week

Work Location: In person Apply on Kit Job: kitjobau.com/job/3r4lkl