Bilby3D - Sales & Operations Supervisor (Springvale)

Bilby3D is one of Australia’s leading suppliers of professional and industrial 3D printing and 3D scanning solutions, working with engineers, manufacturers, schools, universities, designers, and businesses across Australia and New Zealand.

We are seeking a reliable and capable Sales & Operations Supervisor to support the day-to-day running of our Melbourne location and assist with customer sales, logistics, and operational coordination.

This role is suited to someone with previous experience in customer service, operations, sales support, warehouse coordination, retail supervision, or similar roles where responsibility and independent decision-making were required.

You will work closely with management and help oversee daily operations, particularly when senior staff are offsite. We are looking for someone mature, organised, proactive, and comfortable taking ownership of tasks and responsibilities.

About the Role

This is a varied hands-on role combining customer service, sales support, operational coordination, logistics, and general business administration within the advanced manufacturing industry.

Responsibilities Include
- Preparing quotations and following up customer enquiries
- Processing orders, invoices, and payments
- Coordinating incoming and outgoing freight and courier bookings
- Receiving, checking, documenting, and organising incoming stock
- Assisting with stock control and maintaining accurate records
- Coordinating with technical staff regarding repairs, demonstrations, and customer jobs
- Helping maintain showroom presentation and workspace organisation
- Assisting with improving internal systems and workflows
- Supporting the day-to-day running of the Sydney office
- Opening, closing, and independently supervising operations when required

What We’re Looking For
- Previous experience in a supervisory, operations, administration, sales support, customer service, or logistics role
- Strong communication and interpersonal skills
- Ability to work independently and take responsibility
- Strong organisational and time management skills
- High attention to detail
- Confidence speaking with customers and suppliers
- Strong computer skills and ability to learn new systems quickly
- A practical, proactive mindset with valuable problem-solving ability
- Interest in technology, engineering, manufacturing, or 3D printing is highly regarded

Highly Regarded
- Experience with 3D printers, 3D scanners, CAD, or related technologies
- Experience in B2B sales or customer service
- Experience coordinating freight or warehouse operations
- Experience using CRM or inventory systems

What We Offer
- Competitive salary based on experience and capability
- Performance-based bonus opportunities for team members who exceed targets and contribute to company growth
- Long-term career opportunities within a growing technology company
- Hands-on exposure to professional and industrial 3D printing technology
- Product training and ongoing development
- Employee discounts on printers, scanners, and consumables
- Supportive team environment with genuine responsibility and autonomy
- Free onsite parking

About Bilby3D

If you are looking for a role where you can take ownership, grow professionally, and become a key part of a technology-focused business, we would love to hear from you.

, Permanent

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location:

- In person -Springvale, VIC

Pay: $62,000.00
- $76,000.00 per year

**Benefits**:

- Employee discount

Work Location: In person Apply on Kit Job: kitjobau.com/job/3ra5dm