Graduate Software Technician (Dingley Village)

Why You Want to Work Here
- At CDK Stone our people are at the heart of everything we do. You will receive structured training and mentoring from Senior Technicians to support your long-term growth.
- We have built a strong reputation for developing graduates, with many progressing into senior technician roles where they build solid customer relationships, troubleshoot complex problems, and become trusted advisors.
- You’ll make a significant impact for our customers by helping revolutionise the way they run their production workflows, becoming a technical expert they rely on to improve efficiency, solve problems, and get the most out of their operations. About the role.
- Learning and developing knowledge of SeKon and StonePro (CAD/CAM) software.
- Troubleshooting any issues with the CAD/CAM software including providing support to customers on-site or remotely.
- Managing the final installation, roll-out as well as training stakeholders on how to use the software depending on the type of software and requirements for the customer.
- Conducting walk-throughs of the customer’s factory to understand what machinery they are currently using, then customising software solutions based on their needs and existing workflows.
- Communicating with key suppliers about new software updates and educating customers and the team on the differences in the updated software.
- Travelling interstate when required to assist customers with any issues, training or software installations. About You
- You have a genuine interest in software and technology and have a curiosity for how different systems and machinery work together.
- What’s always been core to your values is helping people. You get genuine satisfaction from supporting others, solving problems for them, and being someone people can rely on when they need help.
- You’ve always had a knack for solving problems. Whether it’s being the go-to person for IT issues or enjoying solving complex problems through your studies, you enjoy the challenge and satisfaction that comes with finding the solution. Selection Criteria
- Interest in CNC machinery and CAD/CAM software
- Willingness to travel interstate What’s Next If you are interested, please submit your resume and a cover letter outlining why this role is the one for you. Respectfully, only successful applicants will be contacted. Apply on Kit Job: kitjobau.com/job/3rh9tn