Customer Service Specialist (City of Campbelltown)

Customer Service Specialists
- Multiple positions available! Permanent, Temporary Full time, Part time and Casual
- Salary from $78,239.04
- $84,692.74 + 12% Superannuation
- Secure and free staff car park Our Customer Service team are looking for energetic, passionate, customer-focused individuals to join our team at Campbelltown City Council. About the role To thrive in this role, you’re someone who finds it easy to build and maintain positive relationships to be able to provide a great customer experience. The role will see you respond to customer enquiries over the phone in our contact centre, on email and manage the day-to‑day operation at our front counter in a high volume and fast paced environment. If you’re agile, dynamic and love working with people where every day is a great day for making an impact with customers, then this role is for you. The successful candidate will demonstrate the following key skills and attributes
- Passion for providing a fantastic customer experience
- Experience working in a contact centre
- Well-developed interpersonal, written and oral communication skills
- Experience working with people from diverse cultural backgrounds
- Highly developed computer skills with the ability to learn systems quickly
- Ability to work effectively in a high-pressure team environment
- Experience handling cash and processing payments
- Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect , integrity and teamwork that we build trust and create optimism for Campbelltown’s future. As a member of our friendly and passionate team, you’ll receive the following advantages
- Generous leave provisions
- Secure and free staff car park Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply. Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel. We are committed to acting in the best interest of the children in our community. We believe children have the right to be safe, listened to and respected. We have zero tolerance for child abuse and will take allegations very seriously, responding quickly and consistently in line with our policies and procedures. We aim to provide a safe space for all children, including Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds, children who identify as LGBTIQA+ and children with disability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3roun2