Customer Service and Sales Consultant (City of Campbelltown)

About the role We have a full‑time hybrid chance for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Campbelltown store. Responsibilities
- Help customers choose the right health cover and services.
- Support them across multiple channels – in‑store, over the phone, online, and in the community.
- Build lasting relationships and trust through personalised conversations.
- Solve everyday challenges and share ideas to improve how we work.
- Work flexible rotating roster Monday to Friday with occasional Saturday shifts, with shifts lasting up to eight hours (e.g., 9 am‑5 pm or 12 pm‑8 pm).
- Be part of a geographically based, cross‑functional team with the shared goal of deepening community connections and trust. Qualifications and Desired Attributes
- You don’t need health insurance experience – we’ll teach you that.
- You may have skills in customer service, sales, health, retail, or community engagement.
- Excellent at building rapport and explaining things clearly.
- Comfortable using technology and learning new systems.
- A team player who is adaptable and proactive.
- Detail‑focused and committed to protecting customer privacy. Benefits
- Salary: $63,660 + 12% super + performance incentives.
- Purpose‑driven work: Help improve health and wellbeing in your community.
- Flexible work location: in‑store, from home, on‑site with partners, and in the community.
- Health & wellbeing benefits: access to virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support, and more.
- Subsidised private health insurance and fully subsidised Healthy Living Extras.
- Leave for life’s moments: paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day, and more.
- Growth & development opportunities: career pathways, learning programs, and the chance to innovate within community teams.
- Inclusive culture: support from multiple Employee Networks. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community—including transgender and gender diverse candidates—and candidates with a disability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rt4np