Spanish Customer Service Representative Town Of Cambridge, Town of Cambridge

Spanish Customer Service Representative
- (Hybrid, mostly remote)

Location: Cambridge (Remote and 1x per month in the Office)

Salary: £25,000 per year

12 Month Fixed Term Contract

Client Profile

Origin Multilingual is proud to announce, we are searching for a Spanish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This chance is offered on a full time basis.

Key Purpose

The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer.

Key Responsibilities

Answering calls from existing and current customers

Proactively dealing with all queries relating to the business

Taking orders and bookings via external and internal calls

A professional approach with the ability to build rapport with each customer

Demonstrating extensive knowledge on all product ranges

Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for the position, will have the following competences:

Previous experience in a similar role (preferred but not essential)

Customer service experience (preferred but not essential)

Self‑motivated, with a ‘can do’ attitude

Attention to detail with high level of communication skills is essential

Spanish Fluent speaker

A passion to deliver the highest quality for our client’s customers

Week 1: Monday to Friday, 07:00 to 15:15

Week 2: Monday to Friday, 09:45 to 18:00

Extra benefits

Contributory pension scheme of up to 6%

Opportunity to buy & sell holiday

Contributory hospital and health cash plan

Free monthly nutritional and personal care products

Life assurance

Discounts at leading brands and retailers

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q4p6r