Production Shift Leader (Cambridge)

Job Description Administrative / Supervisory Responsibilities (50%) Shift Planning and Coordination
- Organize, plan, coordinate, and supervise all activities within a shift to ensure work is completed safely, efficiently, and in accordance with procedures and policies.
- Execute against daily production priorities set by the Production Manager and production schedules.
- Utilise labour and resources to meet production, cleaning, maintenance, and production requirements.
- Establish work schedules for operators based on staffing and production needs.
- Manage shift leave, relief coverage, and short term resource allocation.
- Liaise with Maintenance to coordinate unplanned maintenance with production activities.
- Manage shift operations to enable planned maintenance to occur according to Weekly Maintenance Planning Meeting outcomes.
- Conduct structured pre-start and shift meetings to communicate production priorities, safety issues, staffing, and operational updates. Administration and Reporting
- Maintain required production monitoring systems and operational records.
- Complete and distribute a detailed shift report at the end of every shift.
- Maintain accurate records for attendance, leave, overtime, training, incidents, production, quality, and performance.
- Monitor and report on shift KPIs and work with the Production Manager to achieve targets.
- Ensure production order documentation and quality records are completed accurately and on time. Performance and People Management
- Lead, supervise, coach, and appraise shift employees to build an effective, productive, and positive team culture.
- Monitor employee attendance, behavior, performance, training and address concerns promptly.
- Provide immediate and constructive feedback when standards, behaviors, or KPIs are not met.
- Support and participate in formal performance management and corrective action processes when required. Communication and Leadership
- Lead a collaborative shift handover process across all areas.
- Act as the primary communication link between the shift team and the Production Manager, other shifts, maintenance, and inbound/outbound teams.
- Build a cohesive and supportive leadership approach on shift to build engagement.
- Participate in Daily Operational Review meetings and other operational meetings as required.
- Escalate major production, staffing, safety, or quality issues appropriately. Employee Development
- Develop operator capability and competence across all shift functions.
- Train and support new employees through induction and onboarding.
- Crosstrain employees to improve flexibility and overall shift capability.
- Identify skill gaps and create opportunities for employees to learn and develop.
- Support employees in progressing toward greater responsibility and future leadership opportunities. Continuous Improvement
- Contribute to continuous improvement activities while working with the crew.
- Lead structured problem-solving and root cause investigations when required.
- Encourage employees to contribute ideas and participate in improvement initiatives. 2. Active Crew Member Responsibilities (50%) Working as Part of the Crew
- Achieve minimum competency level equivalent to a Level 5 Enterprise Agreement team member.
- Spend 50% of rostered shifts performing productive work as part of the crew such that the role constitutes 0.5 FTE operational labour, but not as an additional number to minimum staffing.
- Operate equipment, complete production tasks, assist with troubleshooting, cleaning, changeovers, and other operational duties as required.
- Step into crew tasks during peak workloads, staffing shortages, start-ups, shutdowns, and operational interruptions.
- Support the team by assisting wherever required to ensure shift targets are achieved.
- Maintain the same work standards, safety expectations, and accountability expected of all crew members.
- Maintain a visible presence and lead by example in safety, quality, productivity, and teamwork.
- The Shift Leader will obtain and maintain skills to at least the equivalent of a Level 5 operator.
- A Forklift license is required. Coaching and Supporting the Crew
- Provide coaching and support while working alongside employees.
- Give immediate feedback regarding protected work practices, quality, productivity, teamwork, and behavior.
- Reinforce operating procedures and expectations through practical demonstration.
- Assist employees to solve problems and complete tasks safely and efficiently.
- Address performance, lateness, or behavioral issues promptly and professionally. HSEQ and WHS Responsibilities
- Ensure all employees follow company safety, quality, environmental, and housekeeping standards.
- Ensure all work is completed in accordance with safe work instructions, procedures, and statutory requirements.
- Investigate incidents, near misses, hazards, and non-conformances occurring on shift.
- Implement corrective and preventative actions to reduce risk and prevent recurrence.
- Conduct workplace inspections and risk assessments.
- Take disciplinary action where required to address repeated safety or behavioral breaches.
- Fulfil the role of Chief Warden in accordance with emergency response procedures.
- The Shift leader is responsible for:
- Providing and maintaining a safe work environment
- Ensuring reasonable working hours and adequate breaks
- Protecting employees from bullying, harassment, and discrimination
- Providing training and opportunities for feedback
- Ensuring compliance with all WHS and industry requirements Apply on Kit Job: kitjobau.com/job/3qc8yc