Business Support Administrator (Wembley)

**Job description** **Business Support Administrator**:

- Aged Care Services | Administration/Support Service, Aged Care Closing date: 30/05/2026
- When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

**About the role**

**About you**

You’ll have a passion for providing person-centred care to clients while also having:

- Ensure accurate processing of invoices and accounts
- Respond promptly and appropriately to consumer inquiries
- Support the management of Home Care Packages (HCP), Short-Term Restorative Care (STRC), and Commonwealth Home Support Program (CHSP) programs
- Manage discharges for HCP & STRC, ensuring consumers are exited from services efficiently.
- Collaborate with management to adjust fees for consumers when necessary and communicate changes accordingly.
- Issue credits as needed and accurately record them
- Generate and submit reports as directed by management.
- Maintain and manage the Aged Debtors monthly report.
- Reconcile monthly HCP & STRC Payment summaries
- National Police Clearance (obtained within the last 6 months)

**About the perks**

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities**.**

**As a valued team member, you’ll also enjoy access to**:

- Not for profit Salary Packaging options up to $18,000!
- Childcare discounts for your little ones
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

**To Apply**

**_ At MercyCare, every person matters._**
- With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values
- respect, integrity, compassion, justice, excellence, and courage._ Apply on Kit Job: kitjobau.com/job/3qza9f