Medical Receptionist (Full-Time) (Mons)

Join our welcoming administration team supporting patients at Sunshine Coast Haematology and Oncology Clinic. At Sunshine Coast Haematology and Oncology Clinic (SCHOC), we are growing to meet the needs of our community and are seeking a dedicated Medical Receptionist (Full-Time) to support our patient-centred services in Buderim. This role offers a permanent full-time opportunity within our administration team and is an excellent opportunity for an experienced medical administrator who is organised, compassionate, and motivated to work in a specialist clinical environment. SCHOC is a long-established, patient-focused centre providing high-quality haematology and oncology care in a warm and welcoming environment. If you thrive in a busy clinical setting and are committed to delivering an outstanding patient experience, we would like to hear from you. What’s Involved These roles support smooth day-to-day operations across our haematology and oncology services. Responsibilities Include
- Patient liaison: Greeting patients, answering calls, scheduling appointments, and providing compassionate frontline support.
- Patient administration: Billing, accurate data entry, maintaining patient records, and using practice management software.
- Coordination and communication: Liaising with hospitals, specialists, GPs, allied health providers, and external partners.
- Clinical support administration: Assisting nurses and doctors with patient flow, treatment scheduling, and essential care information.
- Supporting the delivery of SCHOC’s onsite services including chemotherapy, immunotherapy, transfusions, venesections, and other treatments. Who You Are
- Empathetic, patient-focused, and supportive in every interaction.
- A confident multitasker with strong attention to detail.
- Passionate about delivering a positive patient experience.
- Experienced in a medical, oncology, haematology, day-hospital, or general practice environment (highly regarded).
- A strong communicator with excellent interpersonal and written skills.
- Comfortable working as part of a collaborative multidisciplinary team.
- Familiarity with Medicare and private health processes is desirable. What You Bring
- Previous administrative experience in a medical or specialist practice.
- Strong organisational and time-management skills.
- High accuracy in data entry and patient record management.
- Ability to build and maintain strong working relationships with patients, clinicians, and external stakeholders.
- Knowledge of medical terminology is advantageous. What We Offer
- A supportive and collaborative team environment.
- Competitive employment conditions, including 5 weeks of annual leave
- The chance to be part of a leading-edge cancer care centre delivering high-quality patient care to the Sunshine Coast community.
- Skilled and career development opportunities.
- Annual multi-day Staff Conference and Staff Awards. All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rss7b