National Office Manager (Surry Hills)

AI Job Summary
- Experience managing office facilities at multiple locations.
- Experience developing and implementing business systems and processes to create efficiencies.
- Experience providing high-quality customer service, including managing donation processing.

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**Role Type**: On-site
- Permanent
- Part-time
- Associate

**Description**: **About Redkite**: Redkite is a leading national children’s cancer charity that provides emotional and mental health support, financial assistance and resources for families facing childhood cancer. Cancer is heartbreaking, traumatic and expensive and impacts every aspect of life for the child with cancer and their whole family. For over 40 years, Redkite has been a lifeline for these children and families, walking alongside them from the moment of diagnosis, throughout treatment, and beyond
- both in hospital and in the community.

**The Role**: We’re looking for an organised, and proactive **National Office Manager** to be the heartbeat of our office and Family Service Centre. This role is ideal for someone who enjoys being the “go-to” person, building positive relationships and ensuring the office runs smoothly and continues to uphold our Redkite’s values. This role is for someone who genuinely enjoys being busy, supporting people, and keeping the office running smoothly behind the scenes.

You’ll be the key person for all things office‑related — from making sure the space feels inviting and well‑stocked, to helping new starters feel at home from day one and welcoming families for their counselling appointments. Our culture is welcoming, collaborative and supportive, and this role plays a big part in bringing that to life. A role where your contribution truly matters.

Based in Sydney and reporting to the Executive Assistant, this 30-hour week role oversees day to day office coordination, facilities and technology support, and high quality customer service for internal and external stakeholders. It’s a hands-on, varied position suited to someone proactive and organised, who enjoys building strong relationships with staff and suppliers to create a welcoming and efficient workplace.

**Key Responsibilities**:

- Manage day‑to‑day operations across all Redkite offices nationally.
- Coordinate meeting rooms, office events, travel bookings and general administration.
- Oversee technology logistics including equipment allocation, device audits and IT vendor coordination.
- Maintain office facilities, building maintenance schedules and WHS compliance.
- Manage vendor relationships, supplier contracts and purchasing of office equipment and consumables.
- Support staff onboarding, offboarding and internal events.

**About You**:

- **Highly organised** with strong attention to detail.
- **Comfortable juggling** multiple tasks and priorities.
- **Proactive problem‑solver** with a calm, can‑do attitude.
- **Confident communicator** who enjoys being the “go‑to” person.
- **Tech savvy.**
- **Previous experience** in an office management, workplace coordinator, or admin role is ideal.
- Experience managing office facilities at multiple locations.
- Experience developing and implementing business systems and processes to create efficiencies.
- Great communication (written and verbal), interpersonal and negotiation skills with the ability to build strong working relationships.
- Strong organisational skills with the ability to manage competing priorities.
- Robust technical skills with respect to audio and visual meeting support.
- A calm, professional and respectful demeanour with a positive, can-do attitude.

**Why Join Redkite?**
- **Meaningful work**
- Make a real difference in the lives of children with cancer and their families.
- **Warm, collaborative culture**
- work alongside passionate supportive, values‑led colleagues.
- **Central location**
- modern Surry Hills office, just a 4‑minute walk from Central Station.
- **NFP benefits**
- including salary packaging and additional leave.
- **Room to grow**
- develop your skills in a dynamic and compassionate organisation.

**To Apply**: If you enjoy being at the heart of an office, supporting people and improving how things run, we’d love to hear from you. Please submit your **resume** and **cover letter**which is describes your suitability and interest the role.

**You must have unrestricted work rights in Australia to be considered for this role.**

Please note: Applicants from culturally and linguistically diverse backgrounds, and Aboriginal and Torres Strait Islander peoples, are warmly encouraged to apply.

Applications will be reviewed as they’re received.
- __________________________
- Redkite is committed to child safety. We follow clear and transparent recruitment practices which include interviews, reference checks, Working with Children & National Police Checks relevant to the state in which staff will be employed._
- Redkite acknowledges the Traditional Owners of the land throug Apply on Kit Job: kitjobau.com/job/3q9oth