Assistant Manager Housekeeping / Assistant Housekeeping …, City of Sydney

Summary

Finding luxury in every detail, Park Hyatt Sydney provides an experience of sophisticated, contemporary luxury. Located on the very edge of Sydney Harbour with front‑row seats to the world‑famous Opera House, our luxurious harborside residence is unmistakably Australian.

About the Role

We are looking for an energetic and passionate Assistant Manager Housekeeping / Assistant Housekeeping Manager to run the housekeeping team that makes a difference in the day‑to‑day operations of the department.

Support the Executive Housekeeper in overseeing daily operations, ensuring all guest rooms and public areas meet Park Hyatt Sydney’s luxury standards for cleanliness, quality, and service.

Lead, motivate, and develop the housekeeping team, fostering a positive, inclusive and high‑performing culture aligned with Hyatt’s values.

Maintain exceptional guest experiences by handling requests, resolving concerns efficiently, and ensuring all VIP and special request rooms are prepared to the highest standard.

Manage administrative and operational functions including rostering, inventory control, lost & found, reporting, and compliance with brand standards, policies, and safety procedures.

Assist in financial and operational performance by controlling costs, managing supplies and labour, and driving productivity while maintaining service excellence.

Qualifications

Well‑developed computer skills, particularly MS Office, email and hotel property management system (preferably OPERA Cloud).

Detailed knowledge of the use of cleaning agents and chemicals.

Good trainer.

Comprehensive knowledge of business needs, financial reporting and productivity requirements.

University degree or diploma in hospitality or tourism management.

Well‑developed communication and customer relations skills.

Minimum of 2 years similar work experience at a luxury hotel or similar workplace.

MUST have an unrestricted working visa for Australia.

Benefits

Access to employee perks such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets.

Access to complimentary and discounted Hyatt accommodation worldwide.

Access to internationally recognised learning and development programmes and opportunities.

Access to an employee assistance programme and paid family leave perks.

Being part of a diverse and inclusive team, passionate about their work.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r4fwi