Capability & Training Manager (City of Sydney)

We Are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role Help shape how we turn AI into an everyday capability As a Capability & Training Manager in the Office of AI, you'll design the learning and capability needed to help people adopt AI in their daily work. Working at the intersection of learning, change, and strategy, you'll translate AI priorities into meaningful capability journeys from foundational literacy to specialist accreditation ensuring employees, leaders, and teams are equipped, motivated, and supported to adopt AI safely, effectively, and ethically. Through strong partnership with L&D;, delivery lines of business, and external partners, you'll embed AI skills and behaviours across the organisation and drive engagement, momentum, and measurable capability outcomes so AI becomes a core, continuously evolving capability, not a one‑off initiative. This role offers a hybrid working environment. Location : Sydney & Melbourne (preferred); adaptable across other cities in Australia. Key Responsibilities
- Design and deliver AI capability programs that turn Office of AI priorities and organizational strategy into practical learning journeys, training plans, and role‑based pathways people can adopt and use in their everyday.
- Work directly with teams, L&D;, and lines of business to identify capability gaps, select fit‑for‑purpose learning solutions, and adapt content to real roles, contexts, and constraints.
- Build and run AI learning and accreditation pathways , coordinating training delivery, partner courses, enrolments, assessments, and tracking completion and outcomes.
- Support adoption on the ground , facilitating workshops, enabling communities of practice, creating learning artefacts, and helping teams apply AI safely and effectively in day‑to‑day work.
- Embed change and complementary skills alongside AI learning , integrating global and local offerings (such as critical thinking, ethical judgement, collaboration, and change agility) into training pathways, communications, and adoption activities.
- Measure what's working and refine continuously , tracking participation, uptake, and capability lift, using feedback and data to improve programs and strengthen ongoing AI adoption. About you Essential
- Strong background in L&D; and capability building (5–8 years), with hands‑on experience designing and delivering training programs in enterprise environments.
- Proven ability to design structured, role‑based learning pathways, grounded in capability frameworks, competency models, and specialist or technical skill sets.
- Effective stakeholder partner, confident working with business leaders, HR, and delivery teams to conduct needs analysis and align learning to workforce priorities.
- Skilled learning designer and facilitator, able to translate complex topics into practical learning experiences, deliver workshops, and drive adoption through clear communications.
- Outcome focused and adaptable, able to manage multiple initiatives autonomously, measure learning effectiveness, report capability uplift, and support emerging technology skills, including responsible AI concepts. Highly desirable
- Exposure to AI, digital, or technology‑related capability programs, with a working understanding of AI concepts such as GenAI, automation, and data‑driven decision‑making.
- Experience supporting change and adoption in transformation programs, ideally in cross‑functional or matrixed environments.
- Familiarity with learning platforms and digital learning tools, including blended learning approaches, supported by a degree in Business, Learning & Development, or a related field. Personal Attributes
- Practical and action‑oriented, comfortable moving from strategy into delivery, building learning, running sessions, and supporting teams hands‑on as AI capability is embedded into everyday work.
- Empathetic change leader who understands that AI adoption is as much about people and behaviour as it is about skills and can meet teams where they are while building confidence and momentum.
- Collaborative and relationship‑driven; naturally works across L&D;, business units, delivery teams, and partners to co‑create learning that fits real roles, contexts, and priorities.
- Curious, adaptable, and continuously improving, stays open to learning, listens to feedback, and evolves capability approaches as AI, workforce needs, and organizational priorities change. Qualifications
- Bachelor's degree in education, Learning & Development, Human Resources, Business, Information Technology, or a related discipline (or equivalent practical experience). Benefits
- We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in‑class reward and recognition programs flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day. Commitment to Diversity, Equity and Inclusion As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender‑diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders . Transgender and gender‑diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey. If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rn1jp