Academic Operations Manager (12-month Fixed Term) (City of …, City of Sydney

Academic Operations Manager (12-month Fixed Term) Fixed term (12 months), full-time on-site position with free on-site parking. Develop and implement strategies to serve the evolving academic administration needs of Excelsia each semester. Be an integral part of Excelsia’s life‑transforming global Christian learning community. About the Role
- Leadership of the academic administration function and staff of the academic administration team.
- Design, development, and implementation of academic administration processes.
- Negotiation of cross‑functional documentation processes for academic administration.
- Integration of technologies and automation in academic administration cycles.
- Project management of strategic academic administration projects.
- High‑level analysis and reporting on key metrics and delivering presentations to senior leaders.
- Fostering mutually beneficial partnering relationships with the academic schools.
- Fostering mutually beneficial working relationships with key stakeholders such as Registrar, P&C;, Quality, and Finance.
- Supporting the executive operations of the Vice‑Provost (Academic) office.
- Supporting compliance responsibilities of Excelsia in alignment with the HESF and other relevant quality frameworks.
- Liaising across the institution to support the full student life cycle (enrolments, results, timetabling and reporting through to graduation and alumni engagement). Selection Criteria
- Possession of a postgraduate qualification in Business, Administration or equivalent and extensive relevant experience.
- Committed Christian involved in a local congregation.
- Extensive experience (ideally, 10+ years) working in coordination and administration.
- Understanding of current and emerging trends in Higher Education and best practice academic administration.
- Demonstrated ability to lead process improvement during periods of institutional change.
- Extensive administration and project management skills.
- Solid interpersonal skills and the ability to influence and collaborate with stakeholders (e.g., Heads of School, Registrar, People & Culture, Finance, and the VPA's office) to achieve outcomes.
- Demonstrated capacity to apply specialist and integrated bodies of knowledge to work assignments, such as program and policy development and implementation.
- Proven ability to manage specialised units where significant innovation, initiative and/or judgment are required.
- Experience in a higher education or regulated environment (TEQSA, ASQA, or equivalent).
- Familiarity with student management systems (e.g., Paradigm or similar).
- Experience with data reporting and business intelligence tools.
- Experience managing or redesigning operational processes.
- Excellent oral and written communication skills.
- Demonstrated ability to deliver outcomes and meet deadlines.
- Knowledge of and ability to apply equal chance principles and work health and safety principles in the workplace.
- Strong technological literacy, including Microsoft Office suite and experience with a learning management system; Moodle is strongly preferred.
- Full Australian Working Rights. About Us Excelsia University College, founded in 1983 as Australia’s first Christian arts college, is part of a global Christian learning community with ambitious plans to advance Christian higher education in Australia and the Asia‑Pacific region. We support undergraduate and postgraduate students through a diverse and culturally rich learning environment. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ronid