Fintech Collections & Recoveries Consultant — Hybrid (City …, City of Sydney

MAYDAY is partnering with a high-growth fintech to find a Collections & Recoveries Consultant who thrives on meaningful conversations, smart problem-solving, and turning challenging situations into positive outcomes. If you enjoy connecting with people, finding solutions, and working in a high-energy team that genuinely celebrates wins, this is a brilliant opportunity to level up your career in a modern, supportive environment. You’ll join a business that invests heavily in training, offers real career progression, and creates a workplace where people actually enjoy coming to work. What’s in it for you?
- 80,000
- $95,000 Base + Super + 15K OTE
- Sydney CBD location – hybrid (1 day WFH)
- Award-winning fintech recognised as a Top 5 Employer in Australia
- Energetic, social, and inclusive team culture
- Wellness programs, stocked kitchen, team events & celebrations
- Strong training program and ongoing development support
- Genuine career growth opportunities in a high-growth business What you’ll be doing
- Own a portfolio of commercial collections accounts
- Handle inbound and outbound calls with confidence, empathy, and professionalism
- Use skip tracing techniques to locate customers and support recovery efforts
- Build rapport to understand arrears and negotiate realistic repayment solutions
- Assess financial hardship applications in line with policy and regulations
- Work closely with your team to achieve individual and team KPIs
- Contribute to a high-performing, supportive collections environment What we’re looking for
- 1+ years’ experience in collections (late-stage or recoveries preferred)
- Strong communication and negotiation skills
- Resilient, proactive, and solution-focused mindset
- Comfortable working in a fast-paced, KPI-driven workplace
- Good Microsoft Office skills
- Salesforce experience a plus (training provided)
- Exposure to litigation is a bonus, not essential If you’re ready to join a team where effort is recognised, success is celebrated, and every day brings something different, apply today.

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