Production Manager (Sydney)

The Opportunity At GN Hearing we are united in our ambition to bring people closer through the power of sound. Our hearing solutions combine cutting-edge technology with deep audiological expertise to help people hear more, do more, and be more. You'll join a collaborative, fast-paced environment where we live Our Commitments – Be a Customer Geek, Make It Happen, and Embrace to Win – every day. We're looking for an experienced Production Manager to lead our Australian production and repairs operation. This is a hands-on leadership role with real impact on customer experience, operational performance and our growth across ANZ. In this role you will:
- Oversee end-to-end production and repair of hearing devices
- Ensure safe, efficient, and lean production with a strong focus on quality, delivery and cost
- Partner with our offshore production facilities to optimise outsourcing and capacity
- Act as a key business partner to commercial teams, ensuring we meet customer expectations
- Coach and develop the production supervisors and team leaders to ensure a high-performing, engaged workforce Key responsibilities
- Lead and develop the production team to achieve manufacturing excellence and department KPIs
- Plan, organise and optimise workforce utilisation and headcount in line with demand trends
- Drive continuous improvement in processes, production flow and product quality (including lean/Six Sigma methods where relevant)
- Maintain a safe, healthy work environment and implement safety & health programs
- Ensure compliance with relevant quality standards (including ISO requirements)
- Manage departmental budget, cost control and cost reduction initiatives
- Provide accurate, insightful reporting on production performance and service delivery
- Act as a proactive member of the local Leadership Team, contributing to operational planning and annual budget processes
- Build collaborative relationships with internal stakeholders (Sales, Marketing, Finance, Customer Service and headquarter functions) and external customers/partners
- Support production and operational/quality processes for the New Zealand site, including a requirement for occasional travel What you'll bring The ideal candidate will possess the following:
- Knowledge of electronic equipment manufacturing and instrument repair
- Experience managing high-volume production, ideally in a medical device manufacturing environment
- A hands-on leadership style, with proven success in building high-performing, highly engaged teams
- SQL data management and advanced Excel (data cubes, analysis), plus solid PowerPoint and Word
- Demonstrated track record of improving quality, efficiency and cost
- Understanding of lean manufacturing / Six Sigma and ISO 13485
- Understanding of Work Health and Safety regulations and requirements
- A relevant qualification in Production, Engineering or a related discipline
- Strong planning and organisational skills with a practical, solution-focused mindset
- Analytical and problem-solving capability
- Customer-focused approach with clear, confident communication skills
- Comfortable working cross-functionally, influencing stakeholders at all levels and operating in a fast paced, agile environment This is an excellent opportunity to step into a pivotal role at GN during an exciting period of change and growth. As our Production Manager, you will play a key part in shaping how we operate today and how we evolve for tomorrow – driving improvement, empowering your team and helping us deliver life‑changing hearing solutions to more people than ever before. Ready to Make It Happen? If you're ready to make a real impact in a fast‑paced, purpose‑driven environment, we'd love to hear from you! Please apply with your CV and a brief cover letter outlining your relevant experience and what interests you about this role. Apply on Kit Job: kitjobau.com/job/3rqars