Account Manager (City of Sydney)

About the Team We are seeking a full‑time Account Manager to join our team. You will be joining Kantar Profiles, our division specialising in survey design, sampling, and data science, within the ORU (Online Research Unit) which manages high‑quality consumer and B2B panel data. Key Responsibilities
- Manage and grow relationships with existing and recent key clients within our ORU brand offering.
- Oversee and deliver high‑quality, proactive end‑to‑end project management (including quoting, pricing, and online data collection).
- Act as the primary point of contact for each project or program, ensuring excellent client communication.
- Build effective, positive working relationships with internal delivery teams, including Panel Management, Sampling and Scripting.
- Manage project budgets and ensure accurate tracking and reporting.
- Contribute positively to team culture and collaboration.
- Comply with internal procedures and management systems (CRM, Finance, Audits, etc.) as well as industry codes of conduct and guidelines. Requirements
- Experience working in the Market Research industry.
- Strong knowledge of online data collection, fieldwork and the project management lifecycle.
- Proven client service experience within a project management or client‑service environment.
- Demonstrated ability to build and manage client relationships.
- A self‑starter with strong problem‑solving abilities.
- Proactive mindset and a positive, can‑do attitude. Why Join Kantar Kantar is committed to inclusion and diversity. We welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. We offer an inclusive and supportive environment with flexible hybrid working arrangements and a focus on wellbeing and growth. Country: Australia Privacy and Legal Statement By applying to this opportunity you consent to the processing and retention of your personal data by The Kantar Group Limited. Your details will be stored in our Applicant Tracking System for as long as necessary for recruitment purposes and may be shared with the hiring manager. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rr5p0