Bell Services Captain (Valet & Guest Services Supervisor) – …, City of Sydney

We are looking for a Bell Services Captain to lead driveway operations at Crown Sydney. In this fast‑paced, guest‑facing role you will oversee valet, bell and door teams, ensuring smooth vehicle flow and exceptional arrival experiences. Responsibilities
- Lead and support teams across valet, driveway and luggage operations.
- Manage vehicle flow and ensure safe, efficient guest arrivals and departures.
- Coordinate VIP and group movements, transport and logistics.
- Partner with Front Office and hotel teams for seamless service delivery.
- Coach and develop team members to deliver five‑star service. Qualifications
- Experience in hotel guest services, valet or front office supervision.
- Strong leadership in fast‑paced, high‑volume environments.
- Excellent communication and problem‑solving skills.
- High attention to detail and guest focus.
- Unrestricted NSW manual driver’s licence with a clean record. To be considered, you must hold an unrestricted NSW driver’s licence with a clean record. As we operate 24/7, you’ll need full availability across a Monday–Sunday roster. Advantages Attractive annual salary package plus bonus incentive plan. Complimentary onsite meals, discounted parking, and discounts across restaurants and hotels. A supportive, inclusive workplace that values individuality, diversity and belonging. Equal Employment Opportunity We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Our Crown Community celebrates uniqueness and embraces diversity. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvk9a