Guest Experience Host & Face to Face Lead Generator (City …, City of Sydney

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. How You'll Shine
- Greeting and registering of owners and guests
- Providing information on local area attractions
- Completion of all department‑related paperwork
- Using all communication equipment including telephones, facsimiles and computers
- Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
- Meet guests face to face and generate sales appointments for our sales team
- Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
- Work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check‑in process
- Clearly articulate the benefit of traveling within Wyndham Destinations community
- Meet targets and KPI’s as set by the business
- This role requires you to be available for weekend and public holiday shifts How You'll Be Rewarded Build your career with a value‑driven organisation that promotes continual growth and development for its people.
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities What You'll Bring
- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with solid interpersonal skills
- Enthusiastic, self‑motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) advantageous
- Ability to recognise and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw3vj