Customer Service Officer Northern Territory

Overview

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping performance across our InfraBuild Reinforcing business.

Responsibilities Respond to customer enquiries and process sales, both in person and over the phone Answer incoming calls, ensuring they are directed and resolved efficiently Prepare accurate, timely quotes and ensure all follow‑up is completed Enter sales data accurately into the sales management system General administration as required, including management of cash sale payments and pre‑payment of accounts CRM data entry and allocation of credit notes Despatch coordination

Rewards and Growth opportunities Promotional opportunities, long‑term career Permanent, full‑time hours with job security Access to learning platforms and development opportunities to support your career growth

Primary Advantages Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service. Paid parental leave that goes further: 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies) Health cover at discounted rates: Access corporate rates with nib Health Insurance to support you and your family Flexible vehicle options: Novated leasing options available, providing a tax‑effective way to finance and manage your vehicle

Qualifications Experience dealing with customers and sales in an office environment Computer literacy and software skills to complete required tasks Solid decision‑making, communication and negotiation skills Demonstrated planning and organisational skills with the ability to manage ever‑changing customer requirements J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r4hn9