Telstra Retail: Customer Service & Sales Consultant …, Northern Territory

Employment Type: Permanent Closing Date: 26 June 2026 11:59pm Job Title: Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in‑store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
- Be the Go‑To Tech Expert: Stay up to date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- 12% Superannuation
- 10% Variable Remuneration (eligible for first 2 months guaranteed while you learn on board)
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks additional leave.
- Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning and the Future Ready program.
- Flexibility: Flexible working hours and supportive approach to parental leave.
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
- Inclusive Culture: Diverse and inclusive team where unique perspectives are valued. Is it You We’re Looking For
- Outstanding Communication Skills: Natural at connecting with people and making their day better.
- Solution‑Oriented Approach: Think on your feet and tailor solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and Positivity: Can‑do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rgyw6