Administrative Officer (Heidelberg)

**Reference Number**:4163

**Category**:Management & Administration

**Department**:MH Corporate Support

**_Are you a current Austin Health employee?_**
- **Permanent, full time position working Mon-Fri 8/8.30am
- 4.30/5pm (depending on location)**:

- **Working across locations within our Mental Health Division**:

- **Make an impact supporting patients, their families and carers**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Mental Health Division**

The Mental Health Division provides a comprehensive range of child, adolescent and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and statewide specialist services, which are provided on both an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services by providing holistic, compassionate care and offering partnership in recovery.

**About the role**

In this role, you will work in a front facing customer service position engaging with our consumers and providing administrative support to our clinical teams. This position will encompass Administration support at the Hawdon St & Burgundy St Clinics and Austin Campus.

A regular day will see you:

- Provide professional, high-quality customer service
- Support administrative operations
- Maintain a professional and welcoming environment ensuring our clients, carers and visitors feel valued and supported

**About you**

As the Administrative Officer, you will be someone who has excellent communication skills, with a robust commitment to excellence. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

- Highly organised with the ability to prioritise work and multi-task in a busy environment
- The ability to follow a prescribed workflow and escalate when necessary
- Ability to problem solve and attention to detail
- Proficiency and digital literacy expertise including the MS Office Suite

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us!**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: Wednesday 29 October 2025 Apply on Kit Job: kitjobau.com/job/3qmmcy