Assistant Store Manager City Of Banyule, City of Banyule

We are looking for an energetic and driven Assistant Store Manager to join our Bundoora store.

POSITION PURPOSE

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, solid sales driving attitude, and a people first culture that prioritises succession and retention.

As an Assistant Store manager you will:

PEOPLE

Create and maintain a people first culture that values development, collaboration, transparency, and open communication

Lead, coach and support the store team to achieve people, performance, planning, and operational goals

Provide regular and effective feedback that prioritises professional development and internal progression in a skilled and people first manner

Support the recruitment and induction processes to reduce turnover and ensure strong team development.

PERFORMANCE

Ensure team are delivering an exceptional customer experience using CLASS (selling steps) and relevant customer service techniques

Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave

Drive and maintain sales performance within the store in line with retail goals and KPIs

Utilise sales reports to identify commercial opportunities and take quick and decisive action

Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions

Ensure team are meeting customer sign-up KPIs in line with expectations

Benefits

A fun, inspiring and challenging setting.

A rewarding incentive program like no other retailer!

Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.

Mentoring, training, and development to support you on this journey.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qwjv6